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ITIL® Intermediate: Service Design

Architectures, Processes, Policies and Documentation for the Design of IT Services 

 

Establishing an Enterprise Architecture Practice can be a daunting challenge. In this course, experienced EA practitioners share their knowledge on how to get started with implementation.

ITIL Service Design (SD) is an intermediate level qualification and is one of five ITIL Service Lifecycle modules, covering the design of IT services that will enable you to design services that meet the needs of the organization or programme

The ITIL Service Design qualification is one of five ITIL Service Lifecycle Courses and will provide you with guidance that focusses on the design of IT services and covers the architectures, processes, policies and documentation that will enable you to design services that meet the needs of the organization or programme




This is an accredited, interactive e-learning course for students who wish to become certified in ITIL Service Design. As well as in-depth visual learning content, the online course contains audio and video narratives, quizzes and practice exams

USD$642 – incl. Exam Voucher